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Notice

This document contains not only technical information for ShopFloorManager Users but contains base information for potential Users. Potential Users can also find additional information on our Website.

Please call CCI at 1-781-933-9500 to find out how we can help you install the Pre-Configured System so you can investigate all aspects of ShopFloorManager's offerings including ShopFloorDNC, OEE Data Collection, Machine Monitoring, etc. without anybody watching over your shoulder. If you need someone to watch over your shoulder please call we haven't bitten anybody in quite awhile! Click here to download the User Manual.

User Manual

Support

The User Manual contains over 950 pages which includes hundreds of forward and backward links so you can easily return to where you were without the need to continually go the Index.

The Manual will provide you with all you need to know about ShopFloorManager, its Applications: ShopFloorDNC; ShopNCFiles; ShopFloorDocumentControl; ShopFloorOperations; ShopFloorMonitoring, and Pertinent information in it's efficient use.

If you need to investigate any of the linked subjects, below, download the User Manual (PDF) and click on the Indexes and follow the Links for detailed explanations.

Note: Make sure to read the first few pages of the Manual for important details on it's use!

Support

Help Video Viewer

This Video is About ShopFloorManager's Offerings.

Help Videos

About ShopFloorManager

This Video is About ShopFloorManager's Offerings.

ShopFloorDNC: Advanced Remote Requests

This Video is About Using Advanced Remote Requests.

ShopFloorDNC

This Video demonstrates downloading to RS232 & Ethernet base CNCs.

ShopFloorMonitoring

This Video is About OEE-Data & Machine Monitoring!

ShopFloorOperations

This Video demonstrates how ShopFloorOperations Manages Travelers!

ShopFloorDocumentControl

This Video demonstrates how ShopFloorDocumentControl Manages Documents!

Installing License & Key

Legacy Video Installing License & Key. SuiteFactory & ShopFloorManager!

Create Email System In ShopFloorManager

Legacy Video ShopEmail. SuiteFactory & ShopFloorManager!

Managing Shop3rdPartyTools

Legacy Video Shop3rdPartyTools. SuiteFactory & ShopFloorManager!

Manage ShopFileCabinets

Legacy Video ShopFileCabinets. SuiteFactory & ShopFloorManager!

Creating a DNC System

Legacy Video Creating DNC System. SuiteFactory & ShopFloorManager!

Self Installation of Pre-Configured System

Self Installation (Download)

The Pre-Configured System is a complete and fully functioning ShopFloorManager Automation System. It is an Integrated System built on Pre-Designed Architecture, not an Add-On After Thought as apposed to most of our competitors. See the Graphic Below!

For a Potential Customer who is investigating a new or replacement Automation System the Pre-Configured System can by reconfigured in less then 4 to 6 hours to mirror your present Automation System or if new to match your Shopfloor's Layout & Structure. This is based on configuring approximately 30 Machines!

Most of the changes include User, Machine & Organizational Unit Name Changes and possibly RS232 to UNC(Ethernet) protocol changes or Vice Versa! Call (1-781-933-9500) if you need help, its free!

Using the User Manual included in the Pre-Configured System you can become knowledgeable enough in a few hours to learn the basics of ShopFloorManager Operations.

If you would like to try ShopFloorManager in Production and the present DNC System uses off the shelf hardware such as Moxa and or Comtrol like devices, you could have several Machines operating within a few hours! You can than compare the features of each system to see if a change makes sense!

Note: Even if you choose to only setup ShopFloorManager to investigate what it offers compared to your existing system or possibly to investigate if it meets your company's specification for a new Factory Automation System, what do you have to lose?

Pre-Configured System Architecture
ShopFloorManager Architecture ShopFloorManager SFM Security Manual Import Maintenance Engine Network Email Distribution Emails SQL Email Contacts Remote Requests RS232 Devices Wireless devices Manage Machines OEE Controller Ethernet Switches ShopFloorMonitoring ShopFloorMDI Charts & Reports Workstations File System Machine Status ShopFloorDNC Communications Engine Third Party Apps Shop3rdPartyTools Manage Queues ShopNCFiles Archive File Cabinets ShopFloorDocumentControl Archive ShopNCFiles Key Search Fields Search Engine Resource Collections Master Doc Control ShopApproval Sign-Off Flow Charts Sign-Off States ShopFloorOperations ISO Compliance ShopFloorDocumentControl Users User Groups User Group Rights Organization Units Configure MS Save Configure MS Display Reports Reports System Configurations Reports ShopNCFiles Reports ShopFloorDocumentControl Reports ShopFloorOperations Manage Language SFM Configurations SFM Workstations Host Computers ShopViews ShopHelpFiles ShopHistory Archiver

Note: Interrogate the Graphic above to investigate the various Application's Intra-Relationships by clicking on the Rectangles.

One the most underrated Utilities is the Pre-Configured System! This Free Educational "Tool" provides existing customers and potential customers with a full functioning system including the standard monitoring programs TEEP, OOE, OEE & Performance.

The Pre-Configured System allows customers & potential customers to experiment & learn without any effect on a Customer's Production System. If a existing customer is satisfied with the changes, they can incorporate these into the Production System and avoid on-the-fly changes in a Production System!

If customers or potential customers need assistance or are interested in ShopFloorManager they can call Sales at 1-781-933-9500!

This is how the Pre-Configured System Helps your Company before Deployment in Production:

  • Duplicate your Shop's Layout by changing existing Machine Names, Departments or create them from scratch
  • Discover how a ShopFloorManager Supports Machine Monitoring
  • Create & Test your own Machine Monitoring Programs
  • Up/Download ShopNCFiles using the RS232 or UNC/Ethernet Methods
  • Perform ISO Approval: ShopNCFiles; ShopFloorOperations(Travelers)
  • Generate any number of ShopFloorReports using the existing year of Machine Events & the ShopReport Filter
  • Discover how to use TEEP, OOE, OEE & Performance to make your Company more Profitable!
  • Train Personnel before using in Production!
  • Make Presentations to Administrators & Users illustrating Changes and or new Features, etc.
  • The list goes on!

What's Included in the Pre-Configured System:

  • ShopFloorManager Application
  • ShopFloorManager Educational Access Database & Support Files
  • Includes 300K+ of Machine Events for 20 Machines from July-Dec 2020
  • Includes 347K+ of Machine Events for 26 Machines January 2021 May 2021
  • Includes 44 Machine Tools including RS232 & UNC (Ethernet)
  • (30) Pre-Generated ShopFloorReports. Need more, create you own!
  • ShopFloorManager Demo License
  • ShopFloorManager User Manual
  • PComm Terminal Emulator (Moxa Third-Party to Simulate RS232 Controller)
  • Virtual Ports Application (Third-Party for RS232 Machines)

Notes:

  • Download the Free Pre-Configured System from our Main Website! You don't need to supply contact information!
  • Read the User Manual's "ShopFloorManager Pre-Configured System" Section!
  • The Free Pre-Configured System is for Customers & Potential Customers Only!
  • Use The Pre-Configured System in production for evaluation. Call (1-781-933-9500) for details!
  • Additional Information on Doing-It-Yourself!

System Requirements: Server Installation

MinimumRecommended
CPUIntel Core i5 or AMD Equivalent @3+ GHz Intel Core i7+ or AMD Equivalent @3+ GHz
Memory8 GB RAM16 GB RAM
Hard driveAt least 1 Terabytes Plus for database includes 2GB for software installation.
Operating systemWindows® Server 2008 or later (Recommend latest Release)
Requirements when connecting to external database:
Database supportedMinimum version
Microsoft SQL ServerSQL Server 2012 or newer
Microsoft AccessIncluded with ShopFloorManager

System Requirements: Client Installation

ShopFloorDNCShopFloorMonitoringing(Graphics)
CPUIntel 5i Multi Core @3+ GHz, or AMD EquivalentIntel 7i Multi Core @3+ GHz, or AMD Equivalent
Memory4 GB RAM8+ GB RAM
Hard drive2 GB of free space 8 GB+ of free space
Operating systemWindows® 7 through Windows® 11

Downloads/Links

Latest ShopFloorManager Installation Set

This is the latest Release of ShopFloorManager version SFM80xx. If you are upgrading from SuiteFactory you can only upgraded from SF7.3.276. ShopFloorManager includes ShopFloorDNC, ShopFloorMonitoring, ShopFloorOperations, ShopFloorDocumentControl and supports Databases Access and both Express & Professional SQL!

Final SuiteFactory Installation (SF7.3.276) Set

This is the final release of SuiteFactory. If you are going to upgrade to SFM8.0.xx you will need to upgrade to this release SF7.3.276 before upgrading!

SuiteFactory version 6.5.211 Installation Set

This is the last release of SuiteFactory for versions before the SF7.x.xx! If you are going to upgrade to any SF7.x.xx Version you will need to upgrade to this release first!

Word Version of ShopFloorManager's User Manual

This the Word version of ShopFloorManager's User Manual. This Version works best with the Manual's Links.

Language Localization

This Document describes how to create your own Language Version for Menus & Descriptions.

RS-232 Troubleshooting Guide

This Document describes how to Troubleshooting RS-232 Issues.

SQL Backup & Restore to New Server

This Document describes how to Backup an SQL Database and Restore to new SQL Server Database.

Upsizing Access Database to SQL Database

This Document describes how to Upsize an Access Database to a SQL Database.

Moxa NPort W2150A/W2250A Series

These are Units CCI generally uses for RS-232 & Ethernet Wireless installations.

Moxa NPort W2150A/W2250A: Firmware, Drivers & Utilities

All the Firmware, Drivers & Utilities needed to Install & Configure Wireless Moxa Units.

Moxa Wireless Installation for RS232 & Ethernet

This Technote gives a detailed description of the Configuration & Installation of a Moxa Unit for RS232 & Ethernet.

Comtrol Device Master Units

These are Units CCI generally uses for RS-232 installations.

Comtrol Device Master Units: Firmware, Drivers & Utilities

All the Firmware, Drivers & Utilities needed to Install & Configure Comtrol Device Master Units.

Cisco Units

These are Units CCI generally uses for Network Hardware.

Cisco Units

These are Units CCI generally uses for Network Hardware.

Machine Tool Configurations

Machine ParametersMachine Parameters
Allen Bradley 8400Heidenhain TNC 426-430
Bosch Alpha 3Hurco Ultimax
BostomaticMazak Plus
Bridgeport EZ Path & EZ TrakMazak Response
Cinci900 CNCMazatrol PC Based
DynapathMitsubishi 50l
Fanuc 0Okuma OSP-5000
Fanuc 6MSinumerik 840D
Fanuc 10-11-12-15Yasnac MX2
Fanuc 16_18_21Remote Request Procedures
Fanuc 16_18_21_31_32_0i RS232_Ethernet
GE 1050 MC
GL 8000 Print
GL 8000 Punch
Haas CNC

Note: Most Modern CNC Controllers support our Generic RS232 or UNC(Ethernet) Protocols. We also supply an FTP Server if needed!

On-Line Support

Call 1-781-933-9500 for immediate on-line Support, Submit Form or Email CCI!

If you are requesting On-Line Support make sure you are at a computer that has access to the Internet, access to a phone and access to ShopFloorManager. Before contacting CCI please have ShopFloorManager's Administrator Password so CCI can access all of ShopFloorManager's settings if needed. It is very helpful to know when these problems/errors started and as detailed description of the effects from the problems/errors. If any changes have been made to your Network, PC, etc. such as modifying permissions, adding hardware, adding Window Users, etc. please list these in advance. Thanks for your cooperation.


Call Center
Customers with Maintenance include Remote Installation
Customer have Access to a Detailed ShopFloorManager User Manual
  • Includes over 950 Pages
  • Includes detailed System Configuration with numerous Screen Shots
  • Includes detailed System Operations with numerous Screen Shots
  • Includes detailed Installation of SQL Express Server
  • Includes detailed Creation of SQL Database
  • Includes Linked Index to any section in the Manual & returning from any Linked depth
  • Includes detailed Suggested System Configurations
  • Includes Suggested Network Configuration
  • Includes detailed creation of Multi-Step-Approval of Files & Documents
  • Includes detailed creation of Machine Monitoring Programs
  • Includes much more!

On-Line Training

Call 1-781-933-9500 for immediate on-line Support, Submit Form or Email CCI!

If you are requesting on-line training make sure you are at a computer that has access to the Internet, access to a phone and access to ShopFloorManager. If you are looking for a Demo just give us a call and we will use Citrix's Fastsupport to connect to our offices for a demo. If applicable, before contacting CCI please have ShopFloorManager's Administrator Password so CCI can access all of ShopFloorManager's settings if needed.

It is very helpful to know in which areas you think you may need additional training. If you are having problems with certain aspects of ShopFloorManager write these down as detailed as possible. Thanks for your cooperation.


Training Center

Remote & Pre-Configured

Training Center

Call 1-781-933-9500 for immediate on-line Support, Submit Form or Email CCI!

If you are an existing Customer or just starting out from scratch call CCI and investigate Remote & Pre-Configured! CCI can supply information on pre-configured hardware, will Team UP with you to determine how your facilities operates and configure & setup ShopFloorManager to meet your requirements. CCI will provide the necessary documentation, configurations, diagrams, photos, etc. to make sure you have a successful installation. CCI will Team UP with you On-Line for any hardware/software settings that must be completed in your Facility! If your machines require an FTP Server for file transfers CCI will Team UP with you to setup the free FTP Server, FileZilla!

Remote & Pre-Configured
  • We Team UP with you by recommending the hardware & hardware vendors, you purchase the hardware for the best pricing available
  • We Team UP with you to install Microsoft's SQL(Express). Required on all new Installations
  • We Team UP with you to configure all Access Points
  • We Team UP to provide instructions for installing Wireless Receives at Controllers
  • We Team UP with you to configure all Wireless Receivers including detailed instructions
  • We Team UP to provide instructions for connecting all RS232/Ethernet cables from Ethernet Serial Hubs to Machines
  • We Team UP with you to configure all Ethernet Serial Hubs(or equivalent)
  • We Team UP with you to configure all Controller Communication Parameters
  • We Team UP with you to install & configure FileZilla if Machines Require FTP Option
  • We Team UP with you to install ShopFloorManager/ShopFloorManager on to your Workstations
  • We Team UP with you to install ShopFloorManager/ShopFloorManager on to your Server
  • Note: CCI will Team UP with you on-line/phone/email to obtain the above Goals
Free Pre-Configured System for Existing & Potential Customers (Try before you Buy!)
  • Includes Converting Pre-Configured to Match your Shop Architecture Free of Charge
  • Includes ShopFloorManager 8.0.xx Pre-Configured System Set
  • Includes ShopFloorManager Pre-Configured System Access Database & support files
  • Includes ShopFloorManager Demo License
  • Includes ShopFloorManager User Manual (Over 900 Pages)
  • Includes ShopFloorManager Application
  • Includes Virtual Serial Port App (Third-Party)
  • Includes PComm Terminal Emulator
  • Includes much more!
  • Note: Just visiting a Manufacturing Facility to view an existing installation of an Automation System doesn't really provide the in-depth knowledge you will need to implement your own Shop Automation System. As you know when viewing a System you never get the whole Picture(truth)! If you just plop in a new System and wash your hands, good luck! The Pre-Configured System allows you to first crawl, then walk and lastly "Run"! This is a Fully loaded System/Database created via crawling, walking & then "Running"! We made the mistakes so you can go through the three stages with less Pain!

    The advantages of being able to pre-configure an Automated System before introducing it to the Shopfloor are many! This provides your Manufacturing Users a non-pressured atmosphere since there is no Production conflicts! This will allow them to apply their non-distracted attention to define the structure & configuration of the System. For the most part the System is 90% complete and only requires changing existing names & parameters and then it's a way you go! This Process will assure that the needs of your Company & Users are met during the implementation phase since the "bugs" have been worked out before.

    Also, by modifying the Pre-Production System to institute new Features you have a better idea how they will impact the Shopfloor and if needed, Users could be trained before implementing these Features into the Production System! Another Benefit is to be able to Demo new features to management before implementing and help explain how this will impact the Shopfloor!

    Another aid that will help you to view the Automation System in the full context of your Shop is the Pricing App on our Website: www.shopfloormanager.com You may wonder how the Pricing App can help but as you use it to Price the Whole Project you will realize that it requires you determine all of the needed Hardware, it's impact on your company's network, it's impact on your Shop Implementation & Configuration before it's use in Production! You will then see the connections between the Pre-Production System and it's impact in a fuller contextual view! The Shop Configuration & Pricing App is free to use by anybody! Give it a try and see!

On-Line Training
  • We will Train Shop Floor Personnel on the Operation of ShopFloorManager/ShopFloorManager (2 Hours)
  • We will Train Engineering Personnel on the Operation of ShopFloorManager/ShopFloorManager (2 Hours)
  • We will Train IT personnel on the Configuration of ShopFloorManager/ShopFloorManager (1 Hour)
  • Note: Customer will need to setup 3 Groups for Training for separate Times
Detailed ShopFloorManager Manual
  • Includes over 900 Pages
  • Includes detailed System Configuration with numerous Screen Shots
  • Includes detailed System Operations with numerous Screen Shots
  • Includes detailed Installation of SQL Express Server
  • Includes detailed Creation of SQL Database
  • Includes unlimited jumping to any referenced link and returning from any jump depth
  • Includes Linked Index to any section in the Manual & returning from any jump depth
  • Includes detailed Suggested System Configurations
  • Includes Suggested Network Configuration
  • Includes detailed creation of Multi-Step-Approval of Files & Documents
  • Includes detailed creation of Machine Monitoring Programs
  • Includes much more! Programs

On-Site Installation

Training Center

Call 1-781-933-9500 for immediate on-line Support, Submit Form or Email CCI!

If you are an existing Customer or just starting out from scratch call CCI and investigate Remote & Pre-Configured! CCI can supply pre-configured hardware, will Team UP with you to determine how your facilities operates and configure & setup ShopFloorManager to meet your requirements. CCI will provide the necessary documentation, configurations, diagrams, photos, etc. to make sure you have a successful installation. CCI will Team UP with you On-Line for any hardware/software settings that must be done On-Site! If your machines require a FTP Server for file transfers CCI will Team UP with you to setup the free FTP Server, FileZilla!

Pre-Configured
  • We will Team UP with you & your IT personnel to configure all Access Points
  • We will provide instructions for installing Wireless Receives at Controllers
  • We will Team UP with you & your IT personnel to configure all Wireless Receivers
  • Company to install & connect all RS232/Ethernet cables from Ethernet Serial Hubs to Machines
  • We will Team UP with you & your IT personnel to configure all Ethernet Serial Hubs(or equivalent)
  • We Team UP with you to configure all Controller Communication Parameters
  • We will Team UP with you & your IT personnel to install & configure FileZilla if Machines Require FTP Option
  • We Team UP with you to install ShopFloorManager/ShopFloorManager on to your Workstations
  • We Team UP with you to install ShopFloorManager/ShopFloorManager on to your Server
  • Note: CCI will Team UP with you on-line/phone/email to obtain the above Goals
On-Site Installation
  • CCI Technicians will need Maintenance Personnel for on-site Team UP
  • CCI Technicians will need IT personnel for on-site Configurations
  • CCI Technicians will Team UP with your Maintenance Personnel to connect Ethernet or RS232 cables ends
  • CCI Technicians will not install any Equipment but will assist your Personnel
  • CCI Technicians will show your Personnel how to configure a User's Workstation
  • Note: CCI will Team UP on-site with your Personnel to accomplish the above Tasks
On-Site Training
  • CCI Technicians will Train Shop Floor Personnel on the Operation of ShopFloorManager/ShopFloorManager (2 Hours)
  • CCI Technicians will Train Engineering Personnel on the Operation of ShopFloorManager/ShopFloorManager (2 Hours)
  • CCI Technicians will Train IT personnel on the Configuration of SuiteFactory/ShopFloorManager (1 Hour)
  • Note: Customer will need to setup 3 Groups for Training for separate Times

Maintenance

Annual Maintenance

    Benefits
    1. Support Includes: Unlimited On-line, Phone & Email Support
    2. Guaranteed Access to the latest ShopFloorManager Release
    3. Additional ShopFloorManager Licenses Based on Graduated Pricing. Non-Active Customers pay $650.00/ea.
    4. Support for adding/modifying Network Infrastructure involving ShopFloorManager (May require assistance from your IT)
    5. Support after initial installation for Managing SQL/SQLExpress when adding Users, etc. (May require assistance from your IT)
    6. Support for issues where ShopFloorManager is not the Direct Involved (May require assistance from your IT)
    7. When you require Support, don't fret, just call, you're covered
    Notes:
    1. Pricing based on the Original ShopFloorManager License Count
    2. Licenses are not Transferable and all licensing is based on a single Server, single Plant
    3. Customers purchasing Maintenance Contract are guaranteed an upgrade to ShopFloorManager upon it's release
    4. There is a $500.00 cost for upgrading from Access to SQL
    5. Maintenance Contracts are to be paid within 30 Days of Invoicing

Pricing - Canceled Maintenance Contract

  • Support requires Maintenance Contract or See Below
  • New ShopFloorManager Licenses are $650.00/ea. if you don't have a Maintenance Contract
  • Any Support calls are $825.00/ea. for each incident. A Credit Card is required!
  • Notes:
    1. There will be no exceptions
    2. Can continue to use Software indefinitely, No Free Support, No Upgrades!
    3. Licenses are not Transferable and all licensing is based on a single Server, single Plant

Pricing - Re-Instating Maintenance

  • Re-Instatement Pricing
  • Notes:
    1. If your Maintenance Contract has not lapsed more then two years you can Re-Instate by paying the past due contracts plus $500!
      (The System must be fully functioning normal!)
    2. If your Maintenance Contract has lapsed more the two Years call about an upgrade
    3. There will be no exceptions
    4. Licenses are not Transferable and all licensing is based on a single Server, single Plant

Machine Rates

Machine Rates

    Calculations
    1. Coming Soon
    Notes:
    1. More Notes coming soon

Machine Details

Machine Details

    Calculations
    1. Coming Soon
    Notes:
    1. More Notes coming soon

OEE Details

OEE Details

    Calculations
    1. Coming Soon
    Notes:
    1. More Notes coming soon

Contact Form

If you need Support or General Information please use this form and fill out the appropriate fields and someone will answer you ASAP. If your need is immediate please call CCI at "1-781-933-9500".


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City, State & Zip:
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  • Copyright 2023 SuiteFactory & ShopFloorManager
  • All Rights Reserved
  • SuiteFactory & ShopFloorManager are Trademarks of CCI.
  • CAD/CAM Integration, Inc. 3 Bessom St. #212
  • Marblehead, MA 01945
  • Contact Information:
  • Tel: 1-781-933-9500
  • Fax: 1-781-494-9585